Privacy policy

Updated 21/04/2026

White Sand Buyers Agency is committed to provide the best possible service and we take privacy as seriously as you do. 

Our obligations under the Privacy Act 1988 (Privacy Act):

• This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian based organisation, we are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them.

• In this privacy policy, ‘personal information’ has the same meaning as defined by section 6 of the Privacy Act: information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Information Collected

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.whitesandbuyersagency.com.au, from social media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

The information we lawfully collect is necessary for our business to function and perform the tasks requested by our customers.

It is our policy to maintain your privacy when you visit the Website. If you choose to provide your email address, it will be kept confidential. We may use your email address to contact you in the future if you so choose. We will not sell or pass on your details to third parties.

We do not collect personally identifiable information on our web site unless you choose to give it to us via an electronic mail message. Even when you choose to give us information, we keep it confidential. When guests visit our website, we collect some basic information that does not identify individual users. This includes the amount of traffic visiting the site, which pages are visited and for how long, where the visitors come from, and what ISP they are using. We use the information we collect to improve the quality of our web site, enhance or tailor the information we offer, and make your experience on our site as valuable and efficient as possible. Unless you specifically tell us, we will never know who you are. If you do elect to provide us with your personal information, you have our commitment to your privacy.

Use of Information

Your personal information will only be used and disclosed as required for us to perform the services you have requested of us, to provide you with information, newsletters or other communications and to involve you in promotions and other initiatives undertaken by us.

We may use your personal information for direct marketing or promotional activities. However, if we do undertake such activities, you will be provided with an opportunity when first contacted to decline to receive any further communications from us.

We may disclose your personal information as permitted or required by law, to regulatory bodies and law enforcement and to third party service providers. Where we act as agent in collection of your personal information, we collect the information on behalf of the parties for whom we act as agent both for our purposes and for their internal purposes. Where we contract with third parties to perform services for White Sand Buyers Agency, those third parties may handle your personal information and must only use the information for the purposes for which it was supplied although we are not be responsible for ensuring this.

Security of personal information

Security of personal information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Right to Access, Update or Delete Personal Information

Right to Access, Update or Delete Personal Information

Under the Privacy Act, you have the right to view and update any personal information we hold about you. If you would like to access your personal information then please email us: info@whitesandagency.com.au . 

For More Information
We can help you with any questions you have about the information that we hold about you. Please contact us on 0449 893 316 or email us: info@whitesandagency.com.au.
Policy Updates

We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as are the law and marketplace practices. As a consequence, we may change this Privacy Policy from time to time or as the need arises.

Privacy Policy Complaints and Enquiries

 If you have any queries or complaints about our Privacy Policy please contact us at: 

info@whitesandagency.com.au

0449 893 316